Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I have the device stay authorized?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

Every time I go to financial website, I must authorize my laptop, but the setting does not remain authorized the next visit. Please help?

Every time I go to financial website, I must authorize my laptop, but the setting does not remain authorized the next visit. Please help?

All Replies (1)

more options

Such a detail is stored in a cookie.

You can use these steps to make a website remember and recognize you:

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when you close Firefox.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

If you use "Clear history when Firefox closes" to clear Cookies then exclude the cookies and instead let the cookies expire when you close Firefox to make them session cookies.

  • Clearing Cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.
  • Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.