Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox and Adobe Flash

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

I use FF no. 39 and the very latest update from Adobe Flash. AF still crashes with any kind of video. This has been an ongoing problem for a long time. Same problem but less often with IE.

It is never an issue with Google Chrome! It plays any type of video without any problems at all. I have to copy the offending url over to Chrome to view the video. I would switch entirely over to Chrome if I didn't like FF so much. I've been a FF user for a many year's and would hate to stop using it and switch over entirely to Chrome.

I use FF no. 39 and the very latest update from Adobe Flash. AF still crashes with any kind of video. This has been an ongoing problem for a long time. Same problem but less often with IE. It is never an issue with Google Chrome! It plays any type of video without any problems at all. I have to copy the offending url over to Chrome to view the video. I would switch entirely over to Chrome if I didn't like FF so much. I've been a FF user for a many year's and would hate to stop using it and switch over entirely to Chrome.

All Replies (1)

more options

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: