This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox has lost a series of bookmarks. Not sure if it is a problem with Sync.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I routinely use Firefox on my Mac computer. A bunch of bookmarks that I used often have gone missing. These were put in a few months ago. The older bookmarks and the newer bookmarks are all there. I do not know if this is an issue with Sync. I would really like those bookmarks back.

I routinely use Firefox on my Mac computer. A bunch of bookmarks that I used often have gone missing. These were put in a few months ago. The older bookmarks and the newer bookmarks are all there. I do not know if this is an issue with Sync. I would really like those bookmarks back.

All Replies (1)

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

If you use Sync then best is to disconnect Sync (temporarily) while performing maintenance/repair efforts to the places.sqlite database.

You can check the backups in the bookmarkbackups folder.

  • Bookmarks > Show All Bookmarks > Import & Backup

Note that the file name includes a total item count.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.json