This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

change camera in firefox hello(pop-up/overlay mode)

  • 4 replies
  • 4 have this problem
  • 13 views
  • Last reply by Banban

Cyren Cooper
Cyren Cooper
more options

I got two cameras on my system: one built-in the other a USB webcam When I start Firefox Hello it doesn't ask which camera to use.

I can force it to ask with the following steps(only works when partner has not entered the call yet):

-Start Hello Call -Copy the "FF Hello-Link" -copy it into a new Firefox tab (NOT a private one) -load the site -enter the call(Firefox will now ask for Permissions for Cam & Mic and i can select the Camera i want to use) -Close the Call in the Overlay/Pop-up

How can I change Camera during the Call Leaving and re-entering the Call also doesn't work always

I got two cameras on my system: one built-in the other a USB webcam When I start Firefox Hello it doesn't ask which camera to use. I can force it to ask with the following steps(only works when partner has not entered the call yet): -Start Hello Call -Copy the "FF Hello-Link" -copy it into a new Firefox tab (NOT a private one) -load the site -enter the call(Firefox will now ask for Permissions for Cam & Mic and i can select the Camera i want to use) -Close the Call in the Overlay/Pop-up How can I change Camera during the Call Leaving and re-entering the Call also doesn't work always

All Replies (4)

Banban
Banban
more options

It doesn't seem possible with the embedded Firefox Hello.

The only way is the process you describe.

Modified by Banban

the-edmeister
the-edmeister
  • Moderator
more options

Typically Firefox uses whichever device is active when Firefox is launched. From what I have read, if Firefox is running and the user plugs in a USB device, that device won't be used until Firefox is restarted. Can't test that myself as I don't have two of anything and don't have a web cam at all.

Cyren Cooper
Cyren Cooper Question owner
more options

the-edmeister said

Typically Firefox uses whichever device is active when Firefox is launched. From what I have read, if Firefox is running and the user plugs in a USB device, that device won't be used until Firefox is restarted. Can't test that myself as I don't have two of anything and don't have a web cam at all.

I've even tried it with a reboot and already plugged in cam, but no better.

Banban
Banban
more options

Maybe restart Firefox doesn't work because even you close completely Firefox, some information stays in memory. (you can notice that: Firefox starts faster the 2nd time)

Actually your problem is not to switch camera during a call but to set the default camera to your USB camera, isn't it? If yes, you could consider to disable your built-in camera in the Device Manager.