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Adobe Pop-Up - Potential Malware - Help Please?

  • 11 replies
  • 1 has this problem
  • 1 view
  • Last reply by Radek112

Syncope
Syncope
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So, this pop-up was randomly displayed in a new tab in my Firefox browser a moment ago. After an extensive scan of my system using Windows Defender and Malwarebyte's Premium, I found nothing. Upon further investigation into this popup, I've found it to be unique in the fact that I failed to find anyone else exhibiting a similar URL and pop-up method. Any ideas on how to find the source/remove whatever is causing this popup?

So, this pop-up was randomly displayed in a new tab in my Firefox browser a moment ago. After an extensive scan of my system using Windows Defender and Malwarebyte's Premium, I found nothing. Upon further investigation into this popup, I've found it to be unique in the fact that I failed to find anyone else exhibiting a similar URL and pop-up method. Any ideas on how to find the source/remove whatever is causing this popup?

All Replies (11)

Syncope
Syncope Question owner
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Additional note: I've been reading into potential sources and apparently 'The Moon Virus/Worm' could be a potential cause. However, my router is a NetGear and is apparently patched to the latest firmware.

Radek112
Radek112
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Hi! 1. Use FRST Click! Use it like here 2. Give me logs from it (If you don't know how use any hosting) 

                                      Radek
Syncope
Syncope Question owner
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Radek112 said

Hi! 1. Use FRST Click! Use it like here 2. Give me logs from it (If you don't know how use any hosting) Radek

I think the issue is from my router. I'm a fairly safe browser, so, I don't think these logs are necessary.

Radek112
Radek112
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I wanted to check your DNS with that.

///Edit AdwCleaner is finding bad DNS so let's try Click! 

                                                    Radek

Modified by Radek112

Syncope
Syncope Question owner
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Any alternative method of providing what you need without downloading any software?

Syncope
Syncope Question owner
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I just noticed, I have the NetGear DGN1000v3-3DDAUS router and it's firmware is: 1.0.0.1_0.0.24AU. However, according to the official NetGear site, the latest firmware patch is: 1.0.0.22.

Syncope
Syncope Question owner
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Whenever I check the Update Firmware button on my router, is says it's the latest version. Any thoughts?

Radek112
Radek112
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Look how to check DNS here Click!

Modified by Radek112

Syncope
Syncope Question owner
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Radek112 said

Look at this site Click!

I know how to do that and I've just done it.

Radek112
Radek112
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Are they good? (If no change them to 8.8.8.8 and 8.8.8.4 or router default)

Modified by Radek112

Radek112
Radek112
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Btw If you think I can't help you with your problem just say that and wait for other guy :)