This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

in Windows 10, Thunderbird stops responding mainly when deleating email from inbox

  • 1 reply
  • 2 have this problem
  • 12 views
  • Last reply by Matt

more options

I have used Thunderbird for some years and generally love it. Now have Windows 10 installed on my laptop, Thunderbird latest issue and the programme is continually stopping responding (about 20 times a day). It appears to be worse when trying to delete mail from any of my accounts. Have restarted Windows in Safe mode, restarted Thunderbird in safe mode and tried fixes for similar errors given in forum but it makes no difference. Have reinstalled Thunderbird a number of times but I seem to be plagued by non responding. Thought I would ask for help before regrettably ditching Thunderbird.

I have used Thunderbird for some years and generally love it. Now have Windows 10 installed on my laptop, Thunderbird latest issue and the programme is continually stopping responding (about 20 times a day). It appears to be worse when trying to delete mail from any of my accounts. Have restarted Windows in Safe mode, restarted Thunderbird in safe mode and tried fixes for similar errors given in forum but it makes no difference. Have reinstalled Thunderbird a number of times but I seem to be plagued by non responding. Thought I would ask for help before regrettably ditching Thunderbird.

All Replies (1)

more options

what anti virus program are you using?