This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

save image as

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

more options

When i right click on an image i`ve found by googling, i select "save image as" and select to save it to the desktop. It doesn`t go to the actual desktop but goes to the desktop folder as in my attachment. When i open the folder i see the saved item. When i click on refresh on the actual desktop the image appears on the actual desktop.Usually all saves went to the actual desktop but something has changed. i did the same with IE and the image went straight to the desktop as well as the folder. So, it looks like Firefox 40.0.03 is the problem. Any suggestions please?

When i right click on an image i`ve found by googling, i select "save image as" and select to save it to the desktop. It doesn`t go to the actual desktop but goes to the desktop folder as in my attachment. When i open the folder i see the saved item. When i click on refresh on the actual desktop the image appears on the actual desktop.Usually all saves went to the actual desktop but something has changed. i did the same with IE and the image went straight to the desktop as well as the folder. So, it looks like Firefox 40.0.03 is the problem. Any suggestions please?
Attached screenshots

All Replies (3)

more options
more options

hard to find my problem in there.

more options

It is possible that Anti-Virus software is causing problems. Try to disable Anti-Virus software temporarily to see if that makes a difference.