This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 41.0 Crashes When I Try to Open .mht Files

  • 4 replies
  • 4 have this problem
  • 1 view
  • Last reply by lmacri

lmacri
lmacri
more options

Firefox 41.0 crashes every time I try to open a .mht file saved to my hard drive. These .mht files were created with the Mozilla Archive Format (MAF) extension, and I currently have the v3.1.0-1 signed version of MAF installed in FF. There are multiple reviews on AMO's MAF home page at https://addons.mozilla.org/en-US/firefox/addon/mozilla-archive-format/ of MAF users experiencing similar FF41 crashes. Here are links to a few crashes reports generated when I tried to view saved .mht files today in FF41, and all have the signature [@mozilla::OriginAttributes::CreateSuffix(nsACString_internal&)]

bp-8826eaf2-8b57-46a0-a632-943b92150924

bp-791f1368-d0b0-4f2b-aec4-5b3a82150924

bp-5a15bf8f-6a6c-431c-ad54-af5922150924

bp-ef5aa955-0aec-4ce4-83c2-0737b2150924

bp-a1d876db-b990-47c5-ad07-d066d2150924

I assume the creators of MAF will eventually release a bug fix so that saved .mht files are compatible with FF41 (MAF v4.0 is currently in beta) but I'm not clear if there is a bug in FF41 itself that needs to be fixed so that users can open older .mht files created with previous versions of MAF. The good news is that I can still view these older .mht files in my IE9 browser.

32-bit Vista Home Premium SP2 * Firefox 41.0 * IE 9 * MAF 3.1.0

Firefox 41.0 crashes every time I try to open a .mht file saved to my hard drive. These .mht files were created with the Mozilla Archive Format (MAF) extension, and I currently have the v3.1.0-1 signed version of MAF installed in FF. There are multiple reviews on AMO's MAF home page at https://addons.mozilla.org/en-US/firefox/addon/mozilla-archive-format/ of MAF users experiencing similar FF41 crashes. Here are links to a few crashes reports generated when I tried to view saved .mht files today in FF41, and all have the signature [@mozilla::OriginAttributes::CreateSuffix(nsACString_internal&)] bp-8826eaf2-8b57-46a0-a632-943b92150924 bp-791f1368-d0b0-4f2b-aec4-5b3a82150924 bp-5a15bf8f-6a6c-431c-ad54-af5922150924 bp-ef5aa955-0aec-4ce4-83c2-0737b2150924 bp-a1d876db-b990-47c5-ad07-d066d2150924 I assume the creators of MAF will eventually release a bug fix so that saved .mht files are compatible with FF41 (MAF v4.0 is currently in beta) but I'm not clear if there is a bug in FF41 itself that needs to be fixed so that users can open older .mht files created with previous versions of MAF. The good news is that I can still view these older .mht files in my IE9 browser. ----------- 32-bit Vista Home Premium SP2 * Firefox 41.0 * IE 9 * MAF 3.1.0

Modified by lmacri

Chosen solution

if you go to the firefox menu ≡ > help ? > about firefox now, you should get an update to 41.0.1, which we hope will fix this issue!

Read this answer in context 👍 1

All Replies (4)

philipp
philipp
  • Moderator
more options

hi, this is a bug in firefox 41 unfortunately. it is currently under investigation, to keep updated about any progress you could follow along bug 1208008...

lmacri
lmacri Question owner
more options

Hi philipp:

Thank you for the prompt response. I'll monitor Bugzilla's bug 1208008 for further updates.

philipp
philipp
  • Moderator
more options

Chosen Solution

if you go to the firefox menu ≡ > help ? > about firefox now, you should get an update to 41.0.1, which we hope will fix this issue!

lmacri
lmacri Question owner
more options

Hi philipp:

Good news. I updated to Firefox v41.0.1.5750 and can open both .mht and .maff files created with the Mozilla Archive Format extension without crashing my Firefox browser.

Kudos to you and all the other contributors at Bugzilla@Mozilla who ensured that a bug fix was ready in time for the v41.0.1 release.

32-bit Vista Home Premium SP2 * Firefox 41.0.1 * IE 9 * MAF 3.1.0