This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to get rid of white retangular box on bottom right of screen

  • 1 reply
  • 5 have this problem
  • 8 views
  • Last reply by FredMcD

Lilynette
Lilynette
more options

There is a blank white rectangular box on the bottom right of my screen. approx 5" wide and 1" high. It appears on everything that I open. How can I get rid of it? No x to click on to get rid of it, and I cannot drag it anywhere.

There is a blank white rectangular box on the bottom right of my screen. approx 5" wide and 1" high. It appears on everything that I open. How can I get rid of it? No x to click on to get rid of it, and I cannot drag it anywhere.

Chosen solution

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Read this answer in context 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!