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I cannot print shipping labels correctly with Fire fox Internet explorer works fine . What happened ? workd good before 2 weeks ago.

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  • Last reply by guigs

joeschmitt
joeschmitt
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Firefox has been my browser of choice for many years. About 2 weeks ago I started having trouble printing shipping labels through paypal and Ebay . They do not fit the label paper like they used to, and the header of the label does not print. The print is oversized. At first I thought it was a paypal issue because my printer prints anything else ok. 

If I use Internet Explorer it prints just fine.   Something changed in the last couple of weeks. I want to continue using Fire Fox but may be forced to change.

Thanks for any help Joe

Firefox has been my browser of choice for many years. About 2 weeks ago I started having trouble printing shipping labels through paypal and Ebay . They do not fit the label paper like they used to, and the header of the label does not print. The print is oversized. At first I thought it was a paypal issue because my printer prints anything else ok. If I use Internet Explorer it prints just fine. Something changed in the last couple of weeks. I want to continue using Fire Fox but may be forced to change. Thanks for any help Joe

All Replies (1)

guigs
guigs
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Hi Joe, I understand that printing labels has stopped working. About two weeks ago there was an update to Flash player and last week there was an update to Firefox. Please first make sure that all of these are up to date.

Please update to the most recent version of Firefox: