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firefox won't open links from outlook 2013

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

JCOZ
JCOZ
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Links clicked from an email have always worked fine with Firefox but now they don't. I changed my default browser to Internet Explorer and they now work. I would like to switch back to Firefox - what do I need to do?

Links clicked from an email have always worked fine with Firefox but now they don't. I changed my default browser to Internet Explorer and they now work. I would like to switch back to Firefox - what do I need to do?

All Replies (1)

FredMcD
FredMcD
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The same as you did with IE. Type about:preferences#general<enter> in the address bar.

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 18.0 r0 Shockwave Flash 17.0 r0 Shockwave Flash 19.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.