This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't login to my ebay account

Missing_Lincs
Missing_Lincs
more options

Firefox V 41.0.2 (about says this version is up to date).

I can't login to some secure pages, including My ebay. I get the message

"The page you are trying to view cannot be shown because the authenticity of the received data could not be verified."

I have the same version of Firefox on another PC, both using Windows 10 and it works!

I've tried the suggestions found on this forum, adding ebay to the security settings and clearing history and cache.

Any suggestions please?

Firefox V 41.0.2 (about says this version is up to date). I can't login to some secure pages, including My ebay. I get the message "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." I have the same version of Firefox on another PC, both using Windows 10 and it works! I've tried the suggestions found on this forum, adding ebay to the security settings and clearing history and cache. Any suggestions please?

All Replies (2)

guigs
guigs
more options

Delete the locally stored cookies: Clear cookies and site data in Firefox

Missing_Lincs
Missing_Lincs Question owner
more options

Thanks for your reply.

I have already tried that, unfortunately it didn't help.