This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot access Firefox menu on Android Lollipop

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by guigs

vrp3259
vrp3259
more options

I have a Coolpad Rogue device running Android Lollipop. Firefox's app menu button does not show up. The device does not have a designated menu or hardware button as Firefox suggests using. Also, I have tried pression, and press-and-hold on every button with no access to the menu. I cannot save bookmarks, make any customizations, nor get to the settings. How do I get to the menu button or am I going to have to switch browser?

I have a Coolpad Rogue device running Android Lollipop. Firefox's app menu button does not show up. The device does not have a designated menu or hardware button as Firefox suggests using. Also, I have tried pression, and press-and-hold on every button with no access to the menu. I cannot save bookmarks, make any customizations, nor get to the settings. How do I get to the menu button or am I going to have to switch browser?

All Replies (1)

guigs
guigs
more options

Is there a three dot button in the top right of the browser window? That will open up the menu.

However in order to file a new bug for this specific device, this bug is an example of the information needed:

Please sign up for a bugzilla account and follow this link to complete the description of the bug:

If you have adb installed and the device plugged in follow this for the correct information as well [it will make you look like a pro]: