This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pics blank on MSN page

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I have Windoze 10 and Firefox 43.0.4

When I open My MSN page the topic pics are suddenly blank ..... as are slideshows!

http://acams.us/Pics/imagegone.jpg

Here are the add-ons I have, and I am sure I made no changes lately.

http://acams.us/Pics/imagegone2.jpg

I uninstalled and reinstalled, but EVERYTHING came back EXACTLY like it was (may as well not even uninstall with windoze 10)

Any ideas what I can try?

I have Windoze 10 and Firefox 43.0.4 When I open My MSN page the topic pics are suddenly blank ..... as are slideshows! http://acams.us/Pics/imagegone.jpg Here are the add-ons I have, and I am sure I made no changes lately. http://acams.us/Pics/imagegone2.jpg I uninstalled and reinstalled, but EVERYTHING came back EXACTLY like it was (may as well not even uninstall with windoze 10) Any ideas what I can try?

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Are you using any blocking programs besides AdBlock?

Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <web site>.

Read this answer in context 👍 1

All Replies (5)

more options

I also disabled all the add-ons and I had flash disabled, so I re-enabled flash too!

more options

Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Are you using any blocking programs besides AdBlock?

Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <web site>.

more options

A reset fixed it ...... THANKS!!!!

more options

Good to hear, Master Cylinder. Safe surfing. And leave Felix the cat alone.

more options

Note that Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"