This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my homepage www.yahoo.com i go to search right there at the home page and won't do anything now.....what is the problem?? doesn't happen in explorer or chrome!

  • 5 replies
  • 4 have this problem
  • 6 views
  • Last reply by FredMcD

more options

here is an image.....i ALWAYS typed in to search yahoo FROM THE YAHOO HOMEPAGE NOT the search engine.....now it won't work so what did you people do so that it doesn't do this now?

here is an image.....i ALWAYS typed in to search yahoo FROM THE YAHOO HOMEPAGE NOT the search engine.....now it won't work so what did you people do so that it doesn't do this now?
Attached screenshots

Chosen solution

I used the Yahoo home page search. No problem.

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

Read this answer in context 👍 1

All Replies (5)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

No this all didn't help. I don't get this how its just many problems with your browser and never with theirs. If this doesn't get resolved I will revert back to chrome or explorer. Did you people check the file and see EXACTLY what I am talking about??? At the yahoo.com homepage, I type in the search IN YAHOO NOT AT THE SEARCH BAR ABOVE and doesn't work at all just sits there....Won't let me click it. NEVER a problem before.

more options

Chosen Solution

I used the Yahoo home page search. No problem.

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

more options

Well that worked the first time only. Once I do it again and close out the browser and then open it again IT DOESN'T WORK!!! It is an obvious problem with Firefox and what did you people do for this to happen??? It seems like every time it updates there is another problem. So how can you delete out the page automatically each time I close it so when I go back in it will work!!!!

more options

Please be calm. We are fellow users just like you that volunteer to help others.

Did you try starting Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Do you have any Yahoo add-ons or programs on your system?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.