This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Have to Refresh a lot. I click on link to PDF. It goes to file on my computer rather that PDF page on website.

  • 5 replies
  • 1 has this problem
  • 7 views
  • Last reply by whbyrd

more options

I click on web page link that goes to PDF file on a site I manage. Instead of going to PDF on my site, it goes to file on my computer rather that PDF page on website.

I click on web page link that goes to PDF file on a site I manage. Instead of going to PDF on my site, it goes to file on my computer rather that PDF page on website.

All Replies (5)

more options

How is that hyperlink coded?

more options

I just link to the pdf

more options

Okay, but if you right-click the link and Copy Link Location, then paste it into a reply, does it look like #1 or like #2:

(1) http://mywebsite/myfile.pdf

(2) file://C|/somepath/myfile.pdf

The second one will only work on your computer, so if you have that on your site, you'll need to edit it by hand to point to the correct location on your server.

more options

If the link is correct, how do you have Firefox set to handle PDFs? What if you instruct it to use the built-in viewer? Please see: View PDF files using Firefox’s built-in viewer. Note: Firefox will download PDFs to the Windows TEMP folder in the case of some viewers.

more options

I will follow your instructions the next time it happens.