This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Your connection is not secured" and Some websites shows in Text Format only

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Most of the websites with login page gives me the "your connection is not secure" and also most of the websites loads in Text Format.

I tried everything I read on ESET and update but it didn't work. Google Chrome and IE works perfect but I like to use Firefox. I am using Windows10.

Most of the websites with login page gives me the "your connection is not secure" and also most of the websites loads in Text Format. I tried everything I read on ESET and update but it didn't work. Google Chrome and IE works perfect but I like to use Firefox. I am using Windows10.

All Replies (4)

more options

Do you have ESET security software?

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • click "Advanced" to expand the error message
  • click "Add Exception" to open "Add Security Exception"

If this isn't possible then open "Add Security Exception" by pasting this URL in the location/address bar and paste the URL of the website (https://xxx.xxx) in it's location field.

  • chrome://pippki/content/exceptionDialog.xul

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate
    check who is the issuer of the certificate

You can see details like intermediate certificates that are used in the Delete tab.

Who is the issuer of the certificate?

more options

Cor-el

Thanks for your advise. the problem was Eset! as in SSL/TLS filtered application I removed the Firefox and now is working fine. But is it make my computer vulnerable to any threat or not?

more options

Pejijan said

the problem was Eset! as in SSL/TLS filtered application I removed the Firefox and now is working fine. But is it make my computer vulnerable to any threat or not?

ESET normally intercepts all your browsing requests and filters server responses for security threats. With SSL/TLS filtering turned off, ESET will only filter regular HTTP connections, and not HTTPS connections. That's a significant number of sites that won't be filtered, including Facebook, Google, and other biggies. But I don't know how often this filter actually blocks anything. ??

If you want to make this feature work in Firefox, I think the steps are in past threads (I'd need to search them up...).

more options