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Refusal to connect to my homepage

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Delenn

Delenn
Delenn
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Firefox is refusing to connect to my homepage. It keeps saying: The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. 

   This problem can sometimes be caused by disabling or refusing to accept cookies.

It has been doing this for two days now, and there is nothing wrong with the address. I can EASILY connect to the homepage through IE11, so that tells me this is a FIREFOX issue, not a user issue. I have NOT changed ANY settings in the browser, so there is NO REASON for this to be happening. Firefox NEEDS TO FIX THIS ISSUE!!!

Firefox is refusing to connect to my homepage. It keeps saying: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. It has been doing this for two days now, and there is nothing wrong with the address. I can EASILY connect to the homepage through IE11, so that tells me this is a FIREFOX issue, not a user issue. I have NOT changed ANY settings in the browser, so there is NO REASON for this to be happening. Firefox NEEDS TO FIX THIS ISSUE!!!

Chosen solution

Thank you Cor-el, but I did all that before posting. No go. However, it did turn out to be a broken link and Firefox had a help link which solved the issue. Something about right-clicking on a link under "History" and then clicking, "Forget about this link." That seemed to do the trick as I can now access my homepage.

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All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
James
James
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Based on the error message I take it your unmentioned homepage is https://my.yahoo.com/ ?

Delenn
Delenn Question owner
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Chosen Solution

Thank you Cor-el, but I did all that before posting. No go. However, it did turn out to be a broken link and Firefox had a help link which solved the issue. Something about right-clicking on a link under "History" and then clicking, "Forget about this link." That seemed to do the trick as I can now access my homepage.