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Thunderbird stops working

  • 4 replies
  • 2 have this problem
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  • Last reply by JoHu

JoHu
JoHu
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Thunderbird started to act strangely last week. It suddenyl stops working. Total jam. Nothing can be done. I have close it with the notebooks admin help. Every time I try to click "set up" as I need to change something Thunderbird stops totally working. What can be the problem? Also last week the outgoing mail was returned several times. I changed the outgoing mail address, like my hosting partner adviced, but it helped only until today, when again a few emails are returning, though the receiver says (via social media messages) that everything is OK on their side.

Thunderbird started to act strangely last week. It suddenyl stops working. Total jam. Nothing can be done. I have close it with the notebooks admin help. Every time I try to click "set up" as I need to change something Thunderbird stops totally working. What can be the problem? Also last week the outgoing mail was returned several times. I changed the outgoing mail address, like my hosting partner adviced, but it helped only until today, when again a few emails are returning, though the receiver says (via social media messages) that everything is OK on their side.

Chosen solution

Outgoing mail sounds like a server problem.

> Every time I try to click "set up" as I need to change something Thunderbird stops totally working. What can be the problem?

I don't know what "set up" means. Please add a screen shot to this topic using https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

> I usually get the update messages, but have not got an update message for some time.

The updates are not yet ready.

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All Replies (4)

Wayne Mery
Wayne Mery
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> Thunderbird started to act strangely last week

What might have changed in your environment last week?

JoHu
JoHu Question owner
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Hi, nothing. Absoluytely nothing. Today Thunderbird works. And only 1 receiver is not getting my email. I tested, 10 other people did get my email yesterday night. Maybe this is a temporary bug? Or the email server lines? Might there be an update one should do? I usually get the update messages, but have not got an update message for some time.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Outgoing mail sounds like a server problem.

> Every time I try to click "set up" as I need to change something Thunderbird stops totally working. What can be the problem?

I don't know what "set up" means. Please add a screen shot to this topic using https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

> I usually get the update messages, but have not got an update message for some time.

The updates are not yet ready.

JoHu
JoHu Question owner
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The email works well now. And I have asked the hosting company to check on their side all is well.