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I have lost All mail box & deleted mails are not now held in deleted box, can this be fixed please

  • 1 reply
  • 2 have this problem
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  • Last reply by Toad-Hall

richardandjytte
richardandjytte
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My All mail box does not appear on my Thunderbird anymore & I cannot retrieve it, also any email I delete disappears completely and is not shown in my deleted box.

My All mail box does not appear on my Thunderbird anymore & I cannot retrieve it, also any email I delete disappears completely and is not shown in my deleted box.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Sounds like you need to subscribe to see the imap 'All Mail' folder and the imap 'Deleted' folder (which might be called 'Bin' if gmail).

Also check settings: Right click on imap mail account and select : 'Settings' select 'Server Settings' for imap mail account When I delete a message: select: 'Move it to this folder' and select eg: Bin on imap mail account name. click on OK.

Please report back on results.