This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

mozilla pop-up blocker settings. how to block popup in mozilla firefox.?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

more options

Click the menu button and choose Options.Preferences. Make sure the Block pop-up windows checkbox is checked. To the right of Block pop-up windows, click the Exceptions... Call "fake#" For any Help.button. A dialog box will open and lists all the sites that are allowed to show pop-ups.

edited out fake Microsoft phone support #

Click the menu button and choose Options.Preferences. Make sure the Block pop-up windows checkbox is checked. To the right of Block pop-up windows, click the Exceptions... Call "fake#" For any Help.button. A dialog box will open and lists all the sites that are allowed to show pop-ups. edited out fake Microsoft phone support #
Attached screenshots

Modified by James

All Replies (3)

more options

If you are still having problems with ads,

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

more options

helpfull987654 said

Call "removed phone#"

Where are you seeing that? Please provide a screenshot of that message?


My "seat of the pants" sense thinks that could be caused by Malware, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Modified by James

more options

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_is-the-pop-up-blocker-on-and-enabled-for-this-site

The post is basically a partial copy+paste from above link to Spam a fake Microsoft support phone number that gets spammed on various web sites.

The username comes up with search results for fake phone support #'s

Modified by James