This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't encrypt emails using firefox extention

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by Adit20151

more options

I downloaded the encrypted communications extension to my Firefox Browser. It says to click compose email and then right click to select "encrypt communication" . After I select "encrypt communication", it asks me to put in a password and re-enter the password to verify it. After I re-enter the password, it gives me this message even if the passwords match."THIS IS NOT A SUITABLE OBJECT (DIV)"

I downloaded the encrypted communications extension to my Firefox Browser. It says to click compose email and then right click to select "encrypt communication" . After I select "encrypt communication", it asks me to put in a password and re-enter the password to verify it. After I re-enter the password, it gives me this message even if the passwords match."THIS IS NOT A SUITABLE OBJECT (DIV)"
Attached screenshots

Chosen solution

Check out the first review and comment on this page about that error -- it's not a solution, but it sounds like the same issue:

https://addons.mozilla.org/firefox/addon/encrypted-communication/reviews/

Read this answer in context 👍 1

All Replies (3)

more options

Hi

Add-ons for the Firefox browser are developed and supported by a large community of independent developers. The developer for the add-on that you are using will be able to help fix or provide guidance on the issue that you are having.

more options

Chosen Solution

Check out the first review and comment on this page about that error -- it's not a solution, but it sounds like the same issue:

https://addons.mozilla.org/firefox/addon/encrypted-communication/reviews/

more options

Thanks for the help guys. I'm just going to do what he asked the other person to do in the link you posted here.