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Installed Download Helper & can't get it to work (download), It doesn't see the file to download it...

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  • Last reply by FredMcD

tuckerllc
tuckerllc
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I installed "Download Helper" and I can't get it to work. When I first installed it & paid for the license, it worked twice... then it would no longer see any video's playing on YouTube... and there aren't any download links under the video on YouTube. The three little balls i the upper right corner do now rotate or move either... is says there is no content...

Macbook Pro OSX El Capitan version 10.11.6

Any help is appreciated...

I installed "Download Helper" and I can't get it to work. When I first installed it & paid for the license, it worked twice... then it would no longer see any video's playing on YouTube... and there aren't any download links under the video on YouTube. The three little balls i the upper right corner do now rotate or move either... is says there is no content... Macbook Pro OSX El Capitan version 10.11.6 Any help is appreciated...

All Replies (1)

FredMcD
FredMcD
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Have you contacted their support site? What one are you using? There are several.