This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I report a problem with an associated install with Firefox updates?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by James

John Larson
John Larson
more options

The last two times Kaspersky Internet Security informed us of a problem with Firefox, when we updated, we opted to add a supposed Amazon feature.

Both times, this feature added pup... garbage to our computer. This crapware was in a folder with a name similar to Amazon Browser.

How do we report this so Mozilla doesn't include a crapware add-on?

The last two times Kaspersky Internet Security informed us of a problem with Firefox, when we updated, we opted to add a supposed Amazon feature. Both times, this feature added pup... garbage to our computer. This crapware was in a folder with a name similar to Amazon Browser. How do we report this so Mozilla doesn't include a crapware add-on?

Modified by James

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

Is Kaspersky sending you to a website to download a Firefox version?

Firefox from mozilla.org or www.mozilla.org/firefox/all/ and internal updates does not come with any Amazon or other such extras.