This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

They said they were going to send me a link to get my password but they didn't!

more options

I'm unable to log in...Fire fox is saying I'm giving the wrong info but my ID and password is correct.

I'm unable to log in...Fire fox is saying I'm giving the wrong info but my ID and password is correct.

All Replies (4)

more options

Hi   !

You are obviously logged in on this support forum,   so,   would you tell us:   where is it that you are trying to log in   ?

Modified by Happy112

more options

I'm trying to log in to mozilla firefox brouzzer to get my emails. It doesn't tell me if it is my ID or password, just that it is incorrect info. The info is correct it just is not accepting it.

more options

I've called for help,  for I haven't a clue   .....

more options

There are many different email sites. Which one are you trying to log in on? Check the address bar in case you are not on your email site.

These generic addresses should redirect to the correct logon page for some popular services:

Yahoo: https://mail.yahoo.com/ Gmail: https://mail.google.com/ Hotmail/Outlook: https://outlook.live.com/owa/

If your email is from a different service, can you find its home page and an email link there? Let us know if we can help with that.