This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Display problems with Firefox

  • 4 replies
  • 4 have this problem
  • 2 views
  • Last reply by John99

more options

I am having display problems with Firefox. The following thread on Intel Communities describes the issue and outlines how it is only with Firefox. https://communities.intel.com/thread/100807 . Does the team at Firefox have any insight into the problem. Removing hardware acceleration did not help for me (others also).

I am having display problems with Firefox. The following thread on Intel Communities describes the issue and outlines how it is only with Firefox. https://communities.intel.com/thread/100807 . Does the team at Firefox have any insight into the problem. Removing hardware acceleration did not help for me (others also).

All Replies (4)

more options

What is your computer system and Firefox?


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

HP Spectre, i5, running windows 10 (fully up to date), 64B, running Firefox 49.

more options

FredMcD said

What is your computer system and Firefox?

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Here's the answer   sledgehammer100   posted in the duplicate   (flagged):

I did, and you will see from the postings on the Intel community that the updates did not fully fix the issue. It seemed to help some people but not everyone. it helped until just before the latest Windows 10 update in September, and since then it has all gone wrong again. Many people say if you switch to Nvidia when using FF it will fix the issues at the expense of battery life. But I have no idea how to do that and not sure I want to.

more options

Hi sledgehammer100 We will bear in mind the details in the Intel thread you mention but what actually happens in your own case ? I think the problem in the thread you mention involved updating Intel graphics drivers.