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printing not working in 47.0.1

  • 2 replies
  • 4 have this problem
  • 5 views
  • Last reply by pirathon

pirathon
pirathon
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Updated from 45 to 47. Can't print from Firefox. Message comes up "preparing" then hangs. Clinking on firefox window comes up "Not Responding". Have to kill Firefox and re-start. Printing works after installing 46.0.1

Updated from 45 to 47. Can't print from Firefox. Message comes up "preparing" then hangs. Clinking on firefox window comes up "Not Responding". Have to kill Firefox and re-start. Printing works after installing 46.0.1

Chosen solution

hi, please see if updating to firefox 49 can address the issue: https://www.mozilla.org/en-US/firefox/all/

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philipp
philipp
  • Moderator
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Chosen Solution

hi, please see if updating to firefox 49 can address the issue: https://www.mozilla.org/en-US/firefox/all/

pirathon
pirathon Question owner
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Yes, updating to 49 fixed the problem. Thanks.

Strange thing is I did asked Firefox to check for updates and it told me I was up to date with 47.0.1.