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gmail hangs even after deleting all cookies + cache

  • 4 replies
  • 6 have this problem
  • 8 views
  • Last reply by FredMcD

EventHorizon
EventHorizon
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gmail fails to finish loading ... I have emptied Cached Web Content as well as all Offline Web Content and User Data

This started happening during a poor WiFi connectivity session

I even deleted all cookies ... no help

The simple force refresh using F5 as well as shift-F5 ... no help

gmail is OK using other browsers

Suggestions ?

firefox nightly 52.0a1 (2016-11-02) (64-bit) ubuntu 16.04

gmail fails to finish loading ... I have emptied Cached Web Content as well as all Offline Web Content and User Data This started happening during a poor WiFi connectivity session I even deleted all cookies ... no help The simple force refresh using F5 as well as shift-F5 ... no help gmail is OK using other browsers Suggestions ? firefox nightly 52.0a1 (2016-11-02) (64-bit) ubuntu 16.04
Attached screenshots

Chosen solution

Only after deleting my firefox profile and starting from scratch was this problem solved

firefox -p

then I picked delete profile ... choose Delete Files

Too bad even doing the empty cache was not enough ... I did not yet should have tried to Disable all Extensions to see if this worked before deleting my profile ... Top Tip for the next person

Read this answer in context 👍 0

All Replies (4)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

EventHorizon
EventHorizon Question owner
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Yes now in Safe Mode all is well Thank You ... however after I exit and launch normally I get exactly same issue - this is not fixing it

?

firefox nightly 52.0a1 (2016-11-02) (64-bit)

EventHorizon
EventHorizon Question owner
more options

Chosen Solution

Only after deleting my firefox profile and starting from scratch was this problem solved

firefox -p

then I picked delete profile ... choose Delete Files

Too bad even doing the empty cache was not enough ... I did not yet should have tried to Disable all Extensions to see if this worked before deleting my profile ... Top Tip for the next person

Modified by EventHorizon

FredMcD
FredMcD
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It could be the work of one of your add-ons.

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.