Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Background image on my site not loading. Works in Chrome/Safari.

more options

My website, www.youbrewyou.co, looks good on Safari and Chrome, but the homepage background image isn't loading on Firefox. The image itself just shows up as gray when I open it directly. Like I said, no issues in other browsers. Insight would be much apprecaited!

Website: youbrewyou.co
Image: http://youbrewyou.co/images/homeHero2.jpg
HTML:
<body class="homeHero">
content
</body>

CSS: 
body.homeHero{
	background: url(./images/homeHero2.jpg) no-repeat center center fixed; 
	-webkit-background-size: cover;
	-moz-background-size: cover;
       -o-background-size: cover;
	background-size: cover;
	z-index: -2;
}
My website, www.youbrewyou.co, looks good on Safari and Chrome, but the homepage background image isn't loading on Firefox. The image itself just shows up as gray when I open it directly. Like I said, no issues in other browsers. Insight would be much apprecaited! Website: youbrewyou.co Image: http://youbrewyou.co/images/homeHero2.jpg <pre><nowiki>HTML: <body class="homeHero"> content </body> CSS: body.homeHero{ background: url(./images/homeHero2.jpg) no-repeat center center fixed; -webkit-background-size: cover; -moz-background-size: cover; -o-background-size: cover; background-size: cover; z-index: -2; }</nowiki></pre>

Modified by cor-el

All Replies (1)

more options

Firefox's web console shows:

Image corrupt or truncated. http://youbrewyou.co/images/homeHero2.jpg

It does seem to load in a stand-alone tab if you bypass the cache. (Mac: Command+Shift+r, Windows: Ctrl+Shift+r)

I suspect it's a problem with the image size reported by the server: it says

Content-Length: 2031616

which is the uncompressed size, but it is sending the image compressed down to about 1050276 bytes.

When Firefox gets a file smaller than the stated size, it stops rendering it. It doesn't decompress it and check again.

Likely this is a web server configuration issue, but not sure of the best fix.

Similar thread: Our clients are having trouble downloading a text (.txt) file from our site on version 33.0 (using a filestream)