This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

HTML5 decreases volume of every other program currently running

dallenstormlost
dallenstormlost
more options

Hi,

whenever I start playing a HTML5-File the volume of every other program gets scaled down to around 10% and when I stop or pause the HTML5-File the volume rises up to 100% again.

I tried to recreate this problem but i was not able to. But I THINK this problem is caused if firefox is running for too long without being closed/restarted.

Restarting firefox fixes this problem.

Without playing any HTML5-File: http://i.imgur.com/0nL1MMr.png

While playing a HTML5-File: http://i.imgur.com/cAkNoSV.png

After pausing HTML5-File: http://i.imgur.com/S6TpsgD.png


This does not happen when I play a flash-file.

This problem is not limited to youtube but happens when playing a HTML5-File on any internet site.


Firefox version (latest):

50.1.0


List of extensions (all latest):

Flash Control

MouseZoom

Tab Mix Plus

uBlock Origin

Video DownloadHelper


List of plugins (all latest):

OpenH264 Video Codec provided by Cisco Systems, Inc.

Primetime Content Decryption Module provided by Adobe Systems, Incorporated

Shockwave Flash

Widevine Content Decryption Module provided by Google Inc.

Silverlight Plug-In


Best regards

Hi, whenever I start playing a HTML5-File the volume of every other program gets scaled down to around 10% and when I stop or pause the HTML5-File the volume rises up to 100% again. I tried to recreate this problem but i was not able to. But I THINK this problem is caused if firefox is running for too long without being closed/restarted. Restarting firefox fixes this problem. Without playing any HTML5-File: http://i.imgur.com/0nL1MMr.png While playing a HTML5-File: http://i.imgur.com/cAkNoSV.png After pausing HTML5-File: http://i.imgur.com/S6TpsgD.png This does not happen when I play a flash-file. This problem is not limited to youtube but happens when playing a HTML5-File on any internet site. Firefox version (latest): 50.1.0 List of extensions (all latest): Flash Control MouseZoom Tab Mix Plus uBlock Origin Video DownloadHelper List of plugins (all latest): OpenH264 Video Codec provided by Cisco Systems, Inc. Primetime Content Decryption Module provided by Adobe Systems, Incorporated Shockwave Flash Widevine Content Decryption Module provided by Google Inc. Silverlight Plug-In Best regards
Attached screenshots

Modified by dallenstormlost

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

My guess is WinAmp being the source of that problem. Have you tried the WinAmp support fora? http://forums.winamp.com/

Is there a default volume setting in WinAmp? Never used WInAmp myself, but it appears that is the setting that is being overridden or changed.

Or maybe something in the Volume Mixer going astray with WinAmp?

dallenstormlost
dallenstormlost Question owner
more options

Hi the-edmeister, thanks for the reply but this problem is not limited to winamp alone, I just used it as an example. This happens to EVERY OTHER PROGRAM aswell. If i was running winamp, vlc and a game the volume of all three programs gets reduced to 10%.

Best regards