This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop request for sync sign-up every time new browser open?

  • 4 replies
  • 2 have this problem
  • 7 views
  • Last reply by Dougzilla

more options

I just upgraded Firefox (50.0.1) on this Windows 7 box. Every time I open Firefox, it opens two tabs. One is okay, but the other is asking me to sign-up for sync. I don't want to bother with sync. In fact I would prefer not to bother with repeatedly closing this tab. How do I make it stop?

I just upgraded Firefox (50.0.1) on this Windows 7 box. Every time I open Firefox, it opens two tabs. One is okay, but the other is asking me to sign-up for sync. I don't want to bother with sync. In fact I would prefer not to bother with repeatedly closing this tab. How do I make it stop?

Chosen solution

Hi, Firefox is able to open multiple home pages with the URLs separated by a 'pipe' (|), so please see - How to set the home page, and in 'Home Page,' make sure that in addition to your home page URL, there isn't anything else - if there is, just delete it. (the Firefox start page is about:home but you may have set a different one; the New Tab page is about:newtab; and if you want a blank page, it's about:blank).

If it's easier, you can just click on Restore to Default instead.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Read this answer in context 👍 0

All Replies (4)

more options

Chosen Solution

Hi, Firefox is able to open multiple home pages with the URLs separated by a 'pipe' (|), so please see - How to set the home page, and in 'Home Page,' make sure that in addition to your home page URL, there isn't anything else - if there is, just delete it. (the Firefox start page is about:home but you may have set a different one; the New Tab page is about:newtab; and if you want a blank page, it's about:blank).

If it's easier, you can just click on Restore to Default instead.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

Your information is incorrect. All it says is "Show my Home Page," and I know how to adjust my home page at this point in browser evolution. I did make use of the "Restore to Default," which I kind of thought I was already running the default. Let's hope that works.

There ought to be a negative choice somewhere on the setup sync dialog page.

more options

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

more options

Thanks for your help.