This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

where a ‘reply to’ address is listed, Tbird should use that address instead of the ‘email address’ entry in creating the FROM file

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

yonny
yonny
more options

I use an e-mail forwarding service from my university that is my public email address. I use Tbird as the client for my bell.net email account. Receiving e-mails works fine -- the university server forwards to my bell.net address. The problem is in sending e-mails. Bell’s server requires that I use my bell.net address in the ‘email address’ line of the settings, and I use the university address in the ‘reply to’ line. The ‘reply to’ line with the university address appears on my sent emails so that address is used if a simple Reply is made. However, the FROM file in the sent email uses the bell.net address from the ‘email address’ line so if the recipient saves my address to his address book the bell.net address is the one saved. This defeats my goal of having only the university address known. I assume Tbird creates the FROM file. The solution in my view would be where a ‘reply to’ address is listed, for Tbird to use that address instead of the ‘email address’ entry in creating the FROM file. Please advise.

I use an e-mail forwarding service from my university that is my public email address. I use Tbird as the client for my bell.net email account. Receiving e-mails works fine -- the university server forwards to my bell.net address. The problem is in sending e-mails. Bell’s server requires that I use my bell.net address in the ‘email address’ line of the settings, and I use the university address in the ‘reply to’ line. The ‘reply to’ line with the university address appears on my sent emails so that address is used if a simple Reply is made. However, the FROM file in the sent email uses the bell.net address from the ‘email address’ line so if the recipient saves my address to his address book the bell.net address is the one saved. This defeats my goal of having only the university address known. I assume Tbird creates the FROM file. The solution in my view would be where a ‘reply to’ address is listed, for Tbird to use that address instead of the ‘email address’ entry in creating the FROM file. Please advise.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

you are talking about changing the fundamentals of email to fit in with your ISP. Perhaps you need to consider something other than the backwards way you are working now to get a decent mail result.

From: To: and Reply-to: are all separate and distinct headers. How mail clients, Thunderbird or others manage the display of email is they take those headers and display their contents.

You are setting the from by using your bell account to send mail. to stop that occurring stop using their server to send mail. Use the university server. I think you will find the ports in the 5-900 range used to send and receive mail are available, even if your provider blocks the server to server port of 25.

If you simply can not get it to work, and it should because people get mail on their phones these days. But if you can not. Use a gmail account to send the mail and register your university account with them as an approved sender.