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Cannot finalize gmail account setup because pop-up window doesn't do anything, doesn't work

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  • 12 have this problem
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  • Last reply by Wayne Mery

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I'm trying to add a new gmail account to TB but the last step requires you to log into gmail using the built-in internet browser. Said browser doesn't work. Wherever I click it's non-responsive, and thus not allowing me to add my new account because I'm stuck in that final step.

I'm trying to add a new gmail account to TB but the last step requires you to log into gmail using the built-in internet browser. Said browser doesn't work. Wherever I click it's non-responsive, and thus not allowing me to add my new account because I'm stuck in that final step.

Chosen solution

If your problem is not solved by 52.1.0 please post additional information.

If it was solved by 52.1.0, please click the "problem solved" button.

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Thunderbird 52.1 is supposed to be released next week. Wait for the update and then try again.

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Chosen Solution

If your problem is not solved by 52.1.0 please post additional information.

If it was solved by 52.1.0, please click the "problem solved" button.