This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot open any normal homepage, like outlook or msn. The security of this browser does not allaw me. How can it be fixed?

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by philipp

Silmvd
Silmvd
more options

It informs problem loading page. Security connection failed.

It informs problem loading page. Security connection failed.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, unfortunately MS has misconfigured a security feature (OCSP stapling) on their servers which got now cached in your local firefox installation.

in order to resolve that, please enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false - this will degrade a security feature in firefox, so please revisit it in a couple of days again after microsoft has fixed their stuff and turn it back on again then...