We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crash, który spowodował usunięcie ważnej historii

more options

Witam. Piszę do Państwa w takiej sprawie. Otóż w niedzielę coś zaczęło dziać się z moim Firefoxem. Strony tak zostały spowolnione, że w końcu nie dało się wybierać poszczególnych opcji, np wejście na swój profil na facebooku, czy kliknięcie w zakładkę. Gdy tak się stało wyłączyłem Firefoxa, w celu restartu, a bo może to pomoże i jak się okazało przez ten "crash" straciłem całą historię, gdzie miałem ważne strony. I teraz nie mam ani dawnych stron, na które wchodziłem, ani tych ważnych z uczelni. Czy da się jakoś "zwrócić" historię przeglądarki? Były tam nawet rzeczy z ponad 6 miesięcy. Pozdrawiam

Hello. I am writing to you in such a case. So on Sunday something started to happen with my Firefox. Pages have been slowed down so that in the end there was no way to select individual options, such as entering your profile on facebook, or clicking on a bookmark. When this happened, I turned off Firefox for reboot, and because it might help, and as it turned out to be a "crash" I lost all history where I had important pages. And now I have neither the old pages I went to, nor the important ones from the university. Is there a way to "get" the browser's history? There were even things with more than 6 months. Regards

Witam. Piszę do Państwa w takiej sprawie. Otóż w niedzielę coś zaczęło dziać się z moim Firefoxem. Strony tak zostały spowolnione, że w końcu nie dało się wybierać poszczególnych opcji, np wejście na swój profil na facebooku, czy kliknięcie w zakładkę. Gdy tak się stało wyłączyłem Firefoxa, w celu restartu, a bo może to pomoże i jak się okazało przez ten "crash" straciłem całą historię, gdzie miałem ważne strony. I teraz nie mam ani dawnych stron, na które wchodziłem, ani tych ważnych z uczelni. Czy da się jakoś "zwrócić" historię przeglądarki? Były tam nawet rzeczy z ponad 6 miesięcy. Pozdrawiam Hello. I am writing to you in such a case. So on Sunday something started to happen with my Firefox. Pages have been slowed down so that in the end there was no way to select individual options, such as entering your profile on facebook, or clicking on a bookmark. When this happened, I turned off Firefox for reboot, and because it might help, and as it turned out to be a "crash" I lost all history where I had important pages. And now I have neither the old pages I went to, nor the important ones from the university. Is there a way to "get" the browser's history? There were even things with more than 6 months. Regards

Chosen solution

The only way to restore deleted history is by restoring an older copy of places.sqlite. Note that this files stores bookmarks and history, so your bookmark will be reset as well.

You can check in Windows Explorer if there is a previous version of the file available.

Places Maintenance is an extension that can check the places.sqlite database for errors.

You would have to install this extension to use it.

There is also a button further down on the "Help -> Troubleshooting Information" page (about:support) to do a similar integrity check on places.sqlite.

Read this answer in context 👍 0

All Replies (7)

more options

Tylko historia zniknęła? Zakładki są?

more options

Sprawa wygląda tak, że zniknęło wszystko prócz zapamiętanych haseł, co dziwne.

more options

Bookmarks are what?

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

FredMcD said

Bookmarks are what? Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox. Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

Safe Mode didn't help me. I do not understand any of this with Places Maintenance. Could it be someone to write somehow step by step, or a movie?

more options

Chosen Solution

The only way to restore deleted history is by restoring an older copy of places.sqlite. Note that this files stores bookmarks and history, so your bookmark will be reset as well.

You can check in Windows Explorer if there is a previous version of the file available.

Places Maintenance is an extension that can check the places.sqlite database for errors.

You would have to install this extension to use it.

There is also a button further down on the "Help -> Troubleshooting Information" page (about:support) to do a similar integrity check on places.sqlite.

more options

cor-el said

The only way to restore deleted history is by restoring an older copy of places.sqlite. Note that this files stores bookmarks and history, so your bookmark will be reset as well. You can check in Windows Explorer if there is a previous version of the file available. Places Maintenance is an extension that can check the places.sqlite database for errors. You would have to install this extension to use it. There is also a button further down on the "Help -> Troubleshooting Information" page (about:support) to do a similar integrity check on places.sqlite.

Sincerely? I do not understand anything. I am a lazy among these things. Can you somehow step by step to ask, possibly in the form of a file? Because I typically do not know where to enter etc