This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 5 have this problem
  • 4 views
  • Last reply by FredMcD

Dreirie
Dreirie
more options

Hi !

My firefox tabs are crashing from time to time. I've already updated my graphic drivers, disabled hardware accelleration. Starting firefox in safe mode didn't help. Tabs keep crashing from time to time.

https://crash-stats.mozilla.com/report/index/fcc9bdac-0b24-45c6-b64c-a1a8c1170915

Hi ! My firefox tabs are crashing from time to time. I've already updated my graphic drivers, disabled hardware accelleration. Starting firefox in safe mode didn't help. Tabs keep crashing from time to time. https://crash-stats.mozilla.com/report/index/fcc9bdac-0b24-45c6-b64c-a1a8c1170915

Chosen solution

bp-fcc9bdac-0b24-45c6-b64c-a1a8c1170915 Signature: memcpy | mozilla::AudioStream::GetUnprocessed

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

nvd3dumx.dll = NVIDIA Graphics Driver

Firefox v55 has been having problems with graphics drivers and protection programs.

Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/

Read this answer in context 👍 2

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

bp-fcc9bdac-0b24-45c6-b64c-a1a8c1170915 Signature: memcpy | mozilla::AudioStream::GetUnprocessed

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

nvd3dumx.dll = NVIDIA Graphics Driver

Firefox v55 has been having problems with graphics drivers and protection programs.

Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/