Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is set to block Sekindo tracking cookies but does not do so

more options

I am running Firefox 55.0.3 on my PC. The Firefox Options > Privacy > Accept cookies from sites > Exceptions list includes cookies from http://.sekindo.com and http://www.sekindo.com as well as the secure (https) versions of these websites. Nonetheless, every time I run a SUPERAntiSpyware scan it finds those Sekindo tracking cookies again in my Firefox Profile. The same is true of the ads2.opensubtitles.org tracking cookies. The scan results are attached. Any assistance or suggestions will be appreciated. Thanks.

I am running Firefox 55.0.3 on my PC. The Firefox Options > Privacy > Accept cookies from sites > Exceptions list includes cookies from http://.sekindo.com and http://www.sekindo.com as well as the secure (https) versions of these websites. Nonetheless, every time I run a SUPERAntiSpyware scan it finds those Sekindo tracking cookies again in my Firefox Profile. The same is true of the ads2.opensubtitles.org tracking cookies. The scan results are attached. Any assistance or suggestions will be appreciated. Thanks.
Attached screenshots

All Replies (5)

more options

Seem these are still showing up as there is alternate malware/adware that got on your PC outside of Firefox or an Extension. I would check your Firefox extensions/addons for anything questionable and remove it as well as in your installed program list in the control panel.

I strongly recommend a scan by Malwarebytes Anti-Malware Free and also run there JRT program as well, which can be found here (They have a much higher detection rate): https://downloads.malwarebytes.com/file/jrt/

Then in Firefox, I would go into your "about:support" and click "refresh firefox" just to be sure there is no changes left from it.

Modified by BeerBaroN23

more options

Thank you very much. Malwarebytes Anti-Malware found no malware or adware. JRT did find four registry keys as junkware and removed them. They were:

HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9D137966-2E29-45C5-9B12-29D5427F8F66}

HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9D137966-2E29-45C5-9B12-29D5427F8F66}

However, none of them has to do with Firefox cookies.

Refreshing Firefox means losing all my hard work on its add-ons and settings, including all the blocked tracking-cookie websites, so it does not sound like a very good idea. I actually have two add-ons that block such cookies: Ghostery and Cookie Auto-Delete.

Kind regards.

more options

Can you see the unwanted cookies in the Cookies dialog? You can call that up either from the Options page (Privacy panel, Use custom settings for history, "Show Cookies" button) or any page's Page Info dialog (right-click a blank area, View Page Info, Security tab, View Cookies). You can use the search/filter box above the list to search for the problem site.

I'm not sure whether that will work or whether it's relevant because the description for Cookie AutoDelete says it replaces Firefox's built-in cookies system. I haven't tested it myself.

more options

I have removed Cookie AutoDelete from the Firefox add-ons (it seems to have replaced Self-Destructing Cookies). There were still three tracking cookies in the last spyware scan (see attachment). They were indeed among the Firefox cookies as you mentioned. Do you know of a surefire way to stop tracking cookies from entering Firefox? Thanks.

more options

groucho3 said

Do you know of a surefire way to stop tracking cookies from entering Firefox?

You mean that also makes normal browsing possible? Extensions like Privacy Badger, Ghostery, Disconnect, and Blur block a large number of the best known trackers. But there certainly are no guarantees.