This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how can i recover my thunderbird set up

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

more options

I was trying to create a profile folder to copy set up to a new computer but accidentally moved the files instead of copying them. i have tried to move them back but cannot find the path - users/user/appdata/roaming/thunderbird\profiles so now thunderbird can't find the profile on the original computer and i have lost the whole set up. can anyone tell me how I can recover this or undo it or tell thunderbird to look in a different place to recover the set up as i have various accounts and e mail signatures etc that i dont want to have to start from scratch.

I was trying to create a profile folder to copy set up to a new computer but accidentally moved the files instead of copying them. i have tried to move them back but cannot find the path - users/user/appdata/roaming/thunderbird\profiles so now thunderbird can't find the profile on the original computer and i have lost the whole set up. can anyone tell me how I can recover this or undo it or tell thunderbird to look in a different place to recover the set up as i have various accounts and e mail signatures etc that i dont want to have to start from scratch.

All Replies (1)

more options

If you allow it to set up a new profile, then Help|Troubleshooting Information has a button that will take you to where your new profile is, and you can use that as a starting point for re-installing your old profile. Either overwrite the old profile, or set up the new one alongside the old one. You may need to use the profile manager so switch it to use the restored old profile.

I'd do a global search for "abook.mab" to find out where your old profile got to.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

https://support.mozilla.org/en-US/kb/using-multiple-profiles