This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Notices for 'Critical JAVA Update'?

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by Happy112

more options

I keep getting notices to install a 'critical JAVA update' even though I have disabled Javascript and JAVA.

Is this a real notice from Mozilla?

I keep getting notices to install a 'critical JAVA update' even though I have disabled Javascript and JAVA. Is this a real notice from Mozilla?

All Replies (3)

more options

Hi  !

These are not from Mozilla, but this is a technique, used by cyber criminals to install adware and a potentially unwanted programs on users computers.

Just to be on the safe side, would you do this please : Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions.

When you find any : remove them.

Do the same in Windows' Control Panel => Programs.

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/java-software-critical-update-removal/

more options

I was wondering, especially since the download site was: eicharesponsecenters.net and it was not reachable in any browsers.

Will do the scans and report back.

more options

rzn6jw said

Will do the scans and report back.

Take all the time you need.