Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Import wizard does not show Chrome as an option

  • 5 replies
  • 1 has this problem
  • 6 views
  • Last reply by alan_r

Andy84
Andy84
more options

The Import wizard does not show Chrome as an option, only Edge and IE. I"ve made sure Chrome is closed before launching the wizard. I'm trying to switch to Firefox Quantum and would like it to import my bookmarks and saved website credentials from Chrome. I've attached an image here of the import wizard.

The Import wizard does not show Chrome as an option, only Edge and IE. I"ve made sure Chrome is closed before launching the wizard. I'm trying to switch to Firefox Quantum and would like it to import my bookmarks and saved website credentials from Chrome. I've attached an image here of the import wizard.
Attached screenshots

All Replies (5)

Mkll
Mkll
more options

Hello, try closing and re running the installer. If this solved your problem, please Mark as Solution.

Andy84
Andy84 Question owner
more options

Unfortunately, re-running the installer did nothing helpful.

Andy84
Andy84 Question owner
more options

I've found out why, it's because I'm running the Dev version of Chrome. Upon installing the standard version of Chrome the Import wizard shows Chrome as an option. However now I've got to figure out how to get all my password data into the standard Chrome from the Dev one as it did not automatically transfer across :(

alan_r
alan_r
more options

I claim no expertise in this area but, if no successful replies come, you could try importing from Chrome to IE or Edge and then on to Firefox.

alan_r
alan_r
more options

Andy84 I hadn't seen your last post above - ours crossed a minute apart. Ignore my suggestion. I didn't know about your Dev version.