This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to change the default link that determines which program is accessed by using the email shortcut icon

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Tonnes

odwin1
odwin1
more options

i use Office 365 for my email but, the toolbar shortcut icon to email a page link, etc. is defaulted to Microsoft Outlook. I don't use that version of email from Microsoft.

I need the default address to open up Office 365.

Can anyone help with an answer?

Thanks, John Rist

i use Office 365 for my email but, the toolbar shortcut icon to email a page link, etc. is defaulted to Microsoft Outlook. I don't use that version of email from Microsoft. I need the default address to open up Office 365. Can anyone help with an answer? Thanks, John Rist

All Replies (1)

Tonnes
Tonnes
  • Locale Leader
more options

Firefox should use the default email application as set by your operating system. Therefor I suggest to make sure Office 365 is set as such. If it already is, set another email application (such as Thunderbird) as default, then set Office 365 back to it.

That said, this is when you referred to the stand-alone application, not the web version. I’m not very familiar with their (online) products.