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since I updated to the new firefox I have been unable to sign into my facebook accounts....could you fix pro blem as I am not tech savy...thank you

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  • Last reply by safemanusa

BCL Services Inc - Nesta Larter
BCL Services Inc - Nesta Larter
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Since I have updated my firefox I cannot get into my facebook accounts....one is asking for a pic....(rtchwillow@gmail.com) (bclservicesinc@gmail.com does not recognize password) and (nalpromises does not recognize password) 

I cannot log into any of them.
Since I have updated my firefox I cannot get into my facebook accounts....one is asking for a pic....(rtchwillow@gmail.com) (bclservicesinc@gmail.com does not recognize password) and (nalpromises does not recognize password) I cannot log into any of them.

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safemanusa
safemanusa
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Perhaps these steps can help you get going on Facebook!

If you cannot connect to the Facebook website at all in Firefox:

1. Check to see if you can connect in another browser such as Internet Explorer or Edge.

2. If you can connect in another browser, but not in Firefox

3. Clear cookies and cache. Use the the steps illustrated in the image I attached.

4. Let me know how it goes!

Modified by safemanusa