Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why was I was redirected to another site when downloading an add-on and asked to donate to the developer?

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by Paul

more options

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

All Replies (1)

more options

Hi

Add-ons for Firefox are developed by independent developers who contribute a significant amount of time and effort to support their software.

In some cases, developers do ask for a donation to support their work as is the case with this add-on.