Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot copy and paste

more options

Playing a game on Facebook that has in game chat. I need to be able to copy and paste information into the game chat box and every time I try it's as if my keyboard stops operating. I cannot paste, backspace, delete or return, it's intermittent. I have tried uninstalling/reinstalling, disabled/enabled add on's nothing is fixing it.

Playing a game on Facebook that has in game chat. I need to be able to copy and paste information into the game chat box and every time I try it's as if my keyboard stops operating. I cannot paste, backspace, delete or return, it's intermittent. I have tried uninstalling/reinstalling, disabled/enabled add on's nothing is fixing it.

All Replies (3)

more options

Are you sure this isn't something FB blocks from happening?

more options

WestEnd said

Are you sure this isn't something FB blocks from happening?

No, at this point I'm not sure of anything. I haven't contacted FB yet, that was my next move if I couldn't get an answer here.

more options

Do you know if it's a "Flash" form? Parts of the page using the Flash plugin have a unique right-click menu that refers to Flash and gives access to its settings.

If it's not Flash, could you double-check this setting:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste CLIPB and pause while the list is filtered

(3) If the dom.event.clipboardevents.enabled preference is bolded and "modified" or "user set" to false, double-click it to restore the default value of true

If you changed that, any improvement?