Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

So sync is a scam to get my phone number because it wont sync a tablet and a computer so why use it ?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by buslin

buslin
buslin
more options

No matter how many times I re-login with tablet and computer there is no sync and it keeps demanding my phone number,,,, why does it need my phone number for an internet service ???? and why wont it simply sync the tablet and computer ???? A simple sync button would be so much better. Silly thing is it recognizes that the tab is logging in because I get emails saying another device has logged in so I had better change my password ??? And please give us your phone number !!!!!! As you can probably guess I am very disappointed in firefox lately, but one step at a time I suppose :-)

No matter how many times I re-login with tablet and computer there is no sync and it keeps demanding my phone number,,,, why does it need my phone number for an internet service ???? and why wont it simply sync the tablet and computer ???? A simple sync button would be so much better. Silly thing is it recognizes that the tab is logging in because I get emails saying another device has logged in so I had better change my password ??? And please give us your phone number !!!!!! As you can probably guess I am very disappointed in firefox lately, but one step at a time I suppose :-)

All Replies (2)

Shadow110
Shadow110
more options

HI, sorry. No idea I do not use Sync. Always :

This is all I have on Sync :

There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply. https://pastebin.mozilla.org/

Which will be days away from resolving as it needs to be forwarded to @bugzilla through a supervisor which I will alert to now.

buslin
buslin Question owner
more options

PK Shadow, I don't understand why you have answered my question ??? Don't you think I have gone through the help pages and trouble shooting tips ??? Mate if you have never used sync please try it and see if you can get a tablet and a desktop to sync. Hopefully it will work for you and then I would be most appreciative if you could give me a walk through.

Oh wait mate there it is in the fine print. Download android to use sync, if you have trouble go to :-

https://support.mozilla.org/en-US/kb/fxa-managing-devices?utm_source=accounts.firefox.com&utm_medium=referral&utm_campaign=fxa-devices

You are using Firefox on mobile, such as iOS, Android or Firefox OS. This feature is not yet supported on mobile Firefox clients.

You have to be KIDDING ME!!!!!!!!!!!  ?

And now Firefox has almost reached internet explorer for stupidity.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Modified by Chris Ilias