This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Blank New Page - Default New Page Tiles & Layout are Gone

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by btm1st

btm1st
btm1st
more options

Hi -

WOW! Firefox just deleted all my efforts on writing this......the button below doesn't work and resets everything. :(

Basically our entire Firefox New Page setup is gone and that layout is the BIG reason we stick with Firefox at this point.

We've deleted all Addons except: Buffer, SEOQuake, Keywords Everywhere, Boomerang for Gmail, Avast online security. All of these were on the computer for several months with no issue.

We updated the Firefox to see if that would help

This seems to have happened right around the time there was a new Firefox update but can't be certain.

Help would be appreciated since that New Page setup is a big reason we've been using Firefox, makes life easier and we do like the Pocket posts that are added for when we need to read something interesting :)

Thanks!

Hi - WOW! Firefox just deleted all my efforts on writing this......the button below doesn't work and resets everything. :( Basically our entire Firefox New Page setup is gone and that layout is the BIG reason we stick with Firefox at this point. We've deleted all Addons except: Buffer, SEOQuake, Keywords Everywhere, Boomerang for Gmail, Avast online security. All of these were on the computer for several months with no issue. We updated the Firefox to see if that would help This seems to have happened right around the time there was a new Firefox update but can't be certain. Help would be appreciated since that New Page setup is a big reason we've been using Firefox, makes life easier and we do like the Pocket posts that are added for when we need to read something interesting :) Thanks!

Chosen solution

It's false. Double-click the line to make it true.

Read this answer in context 👍 2

All Replies (5)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Check if the browser.newtabpage.enabled is true.

btm1st
btm1st Question owner
more options

TyDraniu said

Check if the browser.newtabpage.enabled is true.

Ok,I appreciate the response. I'm not technical (sorry 'bout that) so where/how do I check that?

Thanks for the input! B

btm1st
btm1st Question owner
more options

Ok, figured out how/where to find that info. Here's a screen shot showing the info.

How do I adjust it so that it will show? Thx for the help!  :)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Chosen Solution

It's false. Double-click the line to make it true.

btm1st
btm1st Question owner
more options

TyDraniu said

It's false. Double-click the line to make it true.

Perfecto! Thanks SO much for helping resolve this.  :)