This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

Micmac304
Micmac304
more options

This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, shut down and restarted and still get this error. Even after the reinstall. Please help. I really want you back on my computer.

firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.

This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, shut down and restarted and still get this error. Even after the reinstall. Please help. I really want you back on my computer. firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.

All Replies (1)

FredMcD
FredMcD
more options

I did some research and found that the file belongs to Windows. I suggest posting your question with Microsoft.

Please let us know what happens, and post a link to your question on Microsoft here so we can follow it.

https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10