This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does firefox open two identical pages when I click on the Hyperlink?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

linton322
linton322
more options

If I have not opened Firefox: When I click on a hyperlink from outlook, Firefox opens two identical pages

If I have Firefox open already: When I click on a hyperlink from outlook, Firefox just opens a new page

I don't want to have to keep closes duplicate Firefox browsers every time I open a link from outlook.

This issue does not happen if I open a link from work for example and is not specific to a particular site

I can not update the browser as this is a work computer and they don't want to update it.

If I have not opened Firefox: When I click on a hyperlink from outlook, Firefox opens two identical pages If I have Firefox open already: When I click on a hyperlink from outlook, Firefox just opens a new page I don't want to have to keep closes duplicate Firefox browsers every time I open a link from outlook. This issue does not happen if I open a link from work for example and is not specific to a particular site I can not update the browser as this is a work computer and they don't want to update it.

All Replies (1)

Shadow110
Shadow110
more options

Separate security issue, please update your Flash 28.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

HI, as to your question not sure, as you say it is a work computer do you have a Sys Admin that looks after such things ? As it is possible that only a Refresh or Reinstall will fix the issue.

Firefox Support needs to know how far you can go with this before offering suggestions to fix your issue.