This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When hitting REPLY, TB adds extra two lines at top of reply section. WHY?

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by Anon321

Anon321
Anon321
more options

See attached for description of the problem. This just happened this morning. When hitting REPLY or REPLY TO ALL to any email, the line spacing between the place to enter your response and the old copy IMMEDIATELY CHANGES WITHIN ONE SECOND from the proper two lines of blank space shown on the left picture to the right picture showing two extra lines of space that I have to delete. How do I stop the addition of the two extra lines? PS: I do NOT have "Paragraph box checked" in the composition window as default in the composition window. I am using TB Version 52.8.0 on Windows XP.

Anon321

See attached for description of the problem. This just happened this morning. When hitting REPLY or REPLY TO ALL to any email, the line spacing between the place to enter your response and the old copy IMMEDIATELY CHANGES WITHIN ONE SECOND from the proper two lines of blank space shown on the left picture to the right picture showing two extra lines of space that I have to delete. How do I stop the addition of the two extra lines? PS: I do NOT have "Paragraph box checked" in the composition window as default in the composition window. I am using TB Version 52.8.0 on Windows XP. Anon321
Attached screenshots

Chosen solution

Todd-Hall,

You solved the problem for me. It was one of the add-on items that was causing the problem.

Many thanks

Bob

Read this answer in context 👍 0

All Replies (4)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

I notice you have the word 'Stationary', so this implies you use an addon.

Suggest you check to see if you see the same issue in Thunderbird Safe Mode.

'Help' > 'Restart with addons disabled'

If you do not see an issue, then you probably have an addon which is causing the issue. Maybe the addon needs updating. As this effects the 'Write' window and you use 'Stationary', I would check this addon first.

Anon321
Anon321 Question owner
more options

Chosen Solution

Todd-Hall,

You solved the problem for me. It was one of the add-on items that was causing the problem.

Many thanks

Bob

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Which addon caused the issue? Did it need updating?

Anon321
Anon321 Question owner
more options

I found the addon "Quote And Compose Manager" version 0.4.1 caused the problem. I disabled it. The programmer is NOT updating that addon anymore.

Thanks again for your help.