This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I disable my Firefox account's 2-FA?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

Dimitris
Dimitris
more options

I've host access to google authenticator I was keeping my 2FA code for my firefox account. I need to generate a new QR and my understanding is that I must disable and re-enable 2FA in order to generate one. Clicking on the "Disable" button does nothing.

I've host access to google authenticator I was keeping my 2FA code for my firefox account. I need to generate a new QR and my understanding is that I must disable and re-enable 2FA in order to generate one. Clicking on the "Disable" button does nothing.

Chosen solution

Try to logout and login again to get a fresh login to see if that works.

Read this answer in context 👍 2

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Try to logout and login again to get a fresh login to see if that works.